Q) Who can I contact if I need to get in
touch with someone

A) Do email us at camp@thecrossing.com.sg and we will get back to you as soon as possible.

Q) What if I can only come later or I need to leave earlier?

A) The full camp fees still apply. Please indicate your required ferry timing in the registration form when signing up.

Q) What if I really want to come for camp but I can’t confirm my
attendance now?

A) Please email us at camp@thecrossing.com.sg and we will get back to you to discuss your options.

Q) What if I fall sick just before camp?

A) If you're feeling unwell before camp, please prioritize your health and the wellbeing of others by withdrawing from camp. We strongly recommend purchasing travel insurance when you register, as this will allow you to claim a refund of your registration fees. While the decision to withdraw may be difficult, it helps protect our camp community, especially those who are more vulnerable. If you need financial assistance with the insurance, please reach out to us.

Q) Would I need to share a double bed with someone else as an
individual?

A) No. Every individual would have their own single bed.

Q) If I sign up as an individual, would I be able to choose my
roommates?

A) Individuals would be allocated their roommates of the same gender. As much as possible, we would pair you with someone of the same congregation, and CG. If you are new to TCC or are uncomfortable being paired with someone unfamiliar, do put in a request in the registration form under Special Request -> Rooming Request

Q) Would I be able to request for additional beds for my family?

A) If you require single bed for your child, please select the child with bed option.

Q) Would there be Cots provided by the hotel?

A) Due to limited availability, we recommend bringing your own travel cot

Q) Would I be able to extend my stay ahead or after camp?

A) You are welcome to extend your stay 1 day after camp.
The extended day would also include breakfast. It is an option in the signup form.

Q) Are there any subsidies?

A) Yes, a $100 subsidy is available for:

• Youth (12–18 years old as of 5 June 2026)
• Tertiary students
• Non-working adults

Please select "Subsidized Adult" during registration to receive the discounted rate.

Q) Would there be financial assistance if I am unable to pay for
the full amount required?

A) Yes. On the registration form, select the option for financial assistance. You'll receive a special subsidy code that allows you to register for free initially. Save this code for checkout. After registration, we will
contact you to discuss your needs and determine the final amount. This way, you can secure your spot at camp while we work out the financial details together.

Q) Could I choose my own Ferry timings?

A)

- For departure to Batam: Select your confirmed ferry timing during registration

- For return to Singapore: Ferry timings will be assigned, with priority given to families with young children for earlier timings

- If you cannot confirm your ferry timing now or need a specific timing, please indicate in the remarks in the registration form

- All ferry timing change requests must be submitted by April 30th to camp@thecrossing.com.sg

- After April 30th, our team will be fully dedicated to camp preparations and operations. We therefore cannot accommodate ferry timing changes after this date. Thank you for your understanding.

Departure to Batam (4th June)

Harbourfront Terminal (Singapore) to Batam Center Terminal (Batam)

4pm (report at Harbourfront at 2.30pm)

8.45pm (report at Harbourfront at 7.45pm)

Departure to Batam (5th June)

Harbourfront Terminal (Singapore) to Batam Center Terminal (Batam)

8am (report at Harbourfront at 7am)

Return to SG (8th June)

Sekupang Terminal (Batam) to Harbourfront Terminal (Singapore)

2pm (depart hotel at 12pm)

2.40pm (depart hotel at 12.40pm)

3.20pm (depart hotel at 1.30pm)

Q) Am I allowed to take the Ferry if I am pregnant?

A) According to Ferry Operator (Sindo) requirements, passengers who are more than 26 weeks pregnant must provide a medical certificate confirming their fitness to travel and complete an indemnity form. Travel is not permitted without these documents.

Q) Is there an option for those who don't want food to be catered for them during camp itself?

A) No, meal costs are included in the camp fees and cannot be separated or refunded